The third largest city in the state of Arizona, Mesa is home to over 500,000 people. It is the most populous city in the East Valley section of the Phoenix metropolitan area and has been described as "America's most conservative city." Mesa is the first-ever autism-certified city in the United States. Mesa is home to a plethora of family-friendly activities. Entertainment, shopping, golf, outdoor activities, arts & culture, and MLB spring training have their spots in this active community.
Throughout the year, Mesa has a range of temperatures that require HVAC services to keep folks comfortable. January temperatures can dip as low as 44 degrees, while summertime highs can soar above 105 degrees. The highest temperature recorded for the Phoenix area was 122 degrees in July 1995. Simply sweltering! On the flip side, the coldest temperature on record is only 20 degrees in January 2013. With a low like that, it’s definitely a “turn up the heat” situation.
To live comfortably, HVAC systems–especially AC components–need attention and care to navigate the heat of Arizona.
Our customer called us to come look at two AC units that were no longer cooling his home. Since the units were old and had kicked the bucket, our customer also wanted an estimate to replace them. We were happy to install two new Trane heat pumps to keep his house nice and cool. Both systems received a new full-size emergency drain pan, a condensate drain line safety switch into the primary drain line, a new supply and return plenum boxes with collars and dampers, new connections, and penetrations sealed. Our technician strapped up all ductwork to allow a more even airflow path. We completed start-ups for both systems and charged both systems to manufacturers' specifications. Both systems have a 10-year parts warranty, a 10-year compressor warranty, and a 2-year labor warranty. And of course, Johns Heating, Cooling, and Plumbing will cover the systems with their Money-Back Guarantee!
This customer called us to say that their A/C unit stopped blowing cold today, and that the system had shut off! We ran over to investigate, climbed onto the roof, and found out that their 30-year-old Mini-Split, Central AC Package Unit had finally kicked the bucket. RIP. We were glad to help out the customer by installing a new Goodman Heat Pump with a new stand for the unit. We installed a new electrical disconnect and ran a new electrical whip from the attic, through the roof, and to the new disconnect. We installed a surge protector into the disconnect as well, and made sure to seal all penetrations into the roof and connections to the unit. We installed a TY into the return ductwork, cut and installed a new return with a 14” flex, and installed a new Honeywell T6 thermostat. With a new Supply/Return Air Run, we lowered resistance in the ductwork to the unit, lowered noise levels, and increased airflow. This new system cools/heats faster, and provides even temperatures for our customer. Now the mourning period is over, and the celebration can begin! Like all of the systems we install, this system meets manufacturer installation requirements and has a manufacturer warranty - This system has a 10 year parts and 10 year compressor warranty. We also provide our “Installed Right” Guarantee and our Money-Back Guarantee for the first year of its performance.
Customer called us out because the temperature on the thermostat was rising. Upon arrival, we found cool air being pushed from vents although the temperature in the home was higher than the set point on the thermostat. Upon inspection of the heat pump system, we found that the dual capacitor was below tolerance on the compressor side. Although we also found other issues such as condenser fan motor having oil loss and bearing play. The insulation had also fallen off the interior of the blower panel, allowing insulation to be sucked up against blower housing! Due to the systems age, current condition, cost of repairs, lack of warranty, and overall reliability, we recommended a new system and a one-year Johns HVAC maintenance agreement. We were happy to install a 2 ton Trane heat pump. We put on new 12” collars, a new disconnect with a whip, and a new p trap. We made sure to properly seal all connections and did a complete startup and quality check. This system has a 10 years parts and 10 years compressor warranty.
Our customer had three different bids to install a new unit, and chose to trust John’s with the heat pump installation! We were happy to install a new vertical Trane Heat Pump. To ensure maximum efficiency we modified the ductwork to fit the new unit, modified the platform to allow the most airflow for the new air handler, secured the filter frame to the platform, and the air handler to the filter frame. Plus we sealed all connections and penetrations and we added an electrical disconnect for the air handler to allow easy high voltage shut-off and to maintain the builders’ code. We added a condensate drain line safety switch into the primary drain line, ran new thermostat wire, and installed a new Honeywell programmable thermostat. We installed a new condenser pad for the new condenser, removed the old concrete pad, and installed a new electrical disconnect and whip for the condenser. We also ensured the drain line was properly leveled and draining. Finally, we replaced a mass of cork tape covering the line set coming out of the wall with proper metal plating. This system is charged to manufacturer's specifications and has a 10 year parts warranty and a 10 year compressor warranty.
This customer called Johns for an estimate to repair or replace their old furnace unit. We went over their comfort concerns, their technology story, and pricing options. We found that the 17 SEER Variable Speed True Comfort Horizontal Gas Split System fit their needs and budget. We also installed a new full length emergency drain pan, a new supply and return plenum, and new collars with dampeners as well. We cut a new 20x20 return with a 14” flex and installed a Bluetooth Trane link system and new thermostat. Last but certainly not least, we made sure the customer’s new system was running properly and that the customer was satisfied. Like all of the systems we install, this system meets manufacturer installation requirements and has a manufacturer warranty - This system has a 10 year parts and 12 year compressor warranty. We also provide our “Installed Right” Guarantee and our Money-Back Guarantee for the first year of its performance.
In Mesa, John’s Heating, Cooling, and Plumbing is well known for providing exceptional air conditioning repair, installation, and service. Our technicians are highly trained and are prepared to meet your expectations for service and professionalism. The entire John’s Heating, Cooling, and Plumbing team works hard to make sure your experience with us is exceptional from first contact, to job finish.
Our mission is to “Do it the right way no matter what. Every customer, every decision, every time!” You can feel confident working with John’s Heating, Cooling, and Plumbing.
John’s Heating, Cooling, and Plumbing has been providing comprehensive air conditioning and heating services to residents in Mesa, AZ since 1970. We are a family-owned and operated business, and we take pride in our workmanship and our commitment to customer service. That dedication has allowed our company to continue to grow and succeed! We are grateful for our loyal customers who trust us with their HVAC needs, as well as new customers who are starting their John’s experience.
We deliver an elevated service experience, focused on customer care. Our trusted technicians are trained and expected to provide the highest level of professional expertise, along with an extra measure of personal attention and effort to delight our customers - guaranteed.