Trane Heat Pump Install – East Secretariat Drive in Tempe

John's Heating and Cooling was called and scheduled for a demand repair service for a system that was making an unusual noise. Upon arrival, the technicians spoke with the customer about the condenser’s screeching noise and tested the system in both heating and cooling to try to reproduce odd noise. After inspecting the system, John’s followed up with customer about other recommendations concerning the system including the contactor being burnt and pitted, compressor saver running out of tolerance and no longer assisting compressor upon start up, the blower wheel being dusty and dirty reducing indoor air quality, and outdoor fan motor leaking oil and having bearing play. Due to the age of the system, high repair cost, and probability of future breakdowns, a replacement was advised, and the customer decided to set up a free consolation. The technicians at John’s replaced the system and installed a new 5-ton Trane communicating heat pump system with a Nexia 850 thermostat and a Reme Halo air purifier for extra comfort. The new system is backed by a 10-year parts, 10-year Compressor and 2-year labor warranty on top of all of John’s Installation & Replacement Guarantees.

Bosch Heat Pump Install – East Verlera Circle in Tempe

The technicians at John's Heating and Cooling were called out for a demand service repair service. Upon arriving, the technicians learned that the customer has had multiple repairs on their system over the years, as it was 19 years old. Due to the cost of repairs, the age of the system, and the overall reliability, it was highly recommended to replace the system, the customer agreed, and a replacement consultation was completed in the same day. The technicians at John's Heating and Cooling installed a 5-ton Bosch heat pump. New Ecobee thermostat Reme Halo was added for additional comfort, along with 2 new air returns into the master bedroom and family room to help lower noise levels, heat and cool the room faster and even out the temperatures in the home.

Trane Package Heat Pump Install – East Todd Drive in Tempe

A new customer to John's Heating and Cooling called for a demand repair service. They had no heat, and the system was not kicking on into heating mode from the thermostat. Upon inspection of thermostat, the technicians found that the thermostat wire was incorrectly wired to the thermostat base, so they rewired thermostat correctly, replaced the batteries, reprogrammed it, and re-secured the thermostat wire nuts at the unit that had loose connections. After getting the thermostat situated, the techs also discovered that the system had blown a fuse, so they replaced the three-amp fuses so they could continue to further run tests. Upon testing the system, they found that the dual capacitor was below tolerance on the compressor side, the contactor was severely burned and pitted, the outdoor fan motor had oil loss and severe dragging, and the electrical whip was cracked and frayed. Additionally, they found that the elbow connecting unit to the roof had cracks in the sealant around the unit, which can cause loss of efficiency and comfortability. Due to the condition of the system and the cost of repairs, it was recommended to the customer to consider a system replacement. They agreed and scheduled a new system consultation. John’s installed a 3-ton 2-stage Trane package heat pump and new Honey Well T6 thermostat. They also removed the swamp cooler, capped the roof jack and supply tap in attic, and rerouted the drain off the roof so water would drain onto the sidewalk and not the soil bed near the house at the customer’s request. The new system is backed by a 10-year parts, 10-year Compressor and 2-year labor warranty on top of all of John’s Installation & Replacement Guarantees.

Trane Package Heat Pump Install – East El Parque Drive in Tempe

A new customer to John's Heating and Cooling was calling around to local HVAC companies to get estimates on a new HVAC system and ducts. They scheduled a no-cost, no-obligation new unit consultation for their heat pump replacement and ultimately decided to go with John’s. The technicians Installed a 3-ton 2-stage Trane package unit on the roof with brand new stand and elbow. They sealed all duct work and penetrations and installed a Honeywell T6 programmable thermostat. The new system is backed by a 10-year parts, 10-year Compressor and 2-year labor warranty on top of all of John’s Installation & Replacement Guarantees.