We guarantee that the amount John’s Heating, Cooling, and Plumbing quotes to properly install your new system or plumbing appliance and ensure proper operation and maximum efficiency is all you will ever pay. Period!
Our Guarantees
Whether You Need a AC Repair, Drain Cleaning or a New System
John’s Heating, Cooling, and Plumbing Guarantees Everything We Do
No Breakdown Guarantee:
If after completing a Heating, AC, or Plumbing system inspection, tune-up, or drain cleaning (and any recommended repairs), your system experiences an issue due to improper maintenance performed by us within 6 months of service, we will come back and diagnose the problem during regular business hour for FREE!*
1-Year Done-Right Repair Guarantee:
We guarantee residential HVAC or Plumbing repairs completed by John’s Heating, Cooling, and Plumbing for a period of 1 year. If a repair or part fails during the guarantee period and you completed all recommended repairs at the time of service, we willcome back during regular business hours and address it for FREE.
If, at the time of the repair, you are, or become, a Peak Performance Maintenance member, we will extend coverage to a period of 2-years.**
INSTALLATION/REPLACEMENT GUARANTEES
Accurate Quote Guarantee
Home Protection Guarantee
Unlike other companies, we never use subcontractors to install your system.^ Your installation will be completed by our background-checked and professionally-trained technicians who are covered by John’s Heating, Cooling, and Plumbing’s liability insurance and worker's compensation insurance. Before we start your installation, we will protect your home and furnishings with drop cloths and floor covers. When we are done we will clean up, leaving nothing behind. We will leave the work area damage free and as clean as it was before we started, or we will make it right and give you $100 for the inconvenience.***
Installed Right Guarantee
We guarantee that any system or plumbing appliance purchased from and installed by John’s Heating, Cooling, and Plumbing will meet all manufacturer installation requirements and applicable uniform mechanical codes at the time of installation. Should it later be discovered that this was not the case, we will make the required changes at no charge.**
Money-Back Installation/Replacement Guarantee:
If for any reason you are not 100% satisfied with the performance of your system or plumbing appliance purchased and installed by John’s Heating, Cooling, and Plumbing during the first year, we will remove it within 30 days of your request and we will promptly refund the entire amount of your investment.**
*Guarantee work performed outside of regular business hours will incur additional charges. **All Guarantee work performed outside of regular business hours will incur additional costs. The Guarantee covers repairs for refrigerant leaks at the location of the original repair. The Guarantee does not apply to customer-supplied parts or material: refrigerant loss, drain hoses, failures due to lack of maintenance, compressors, variable speed motors, heat exchangers, filters, coils, obsolete parts, animal damage, or acts of God. For drain cleaning services, all drain lines must be structurally sound and in good working condition. ***In the event that major electrical or sheetrock finishing is required, subcontractors may be recommended to complete that portion of the job. You will be notified and must provide approval before any subcontractors are engaged.