Heat Pump Repair in Gilbert

Heat Pump Repair in Gilbert, Arizona

Has your heat pump stopped working? Does it fall short of handling Gilbert’s summer heat? Call John’s for heat pump repair in Gilbert! We work on all brands and models. We’re available 24/7 to deal with your comfort problems.

Gilbert’s Heat Pump Repair Experts

Picture a hot July afternoon. You’re getting back from the Gilbert Farmers Market only to find your living room is as stifling as the outside. It turns out your heat pump is not turning on. No matter how low you crank the thermostat, it just won’t respond.

If your heat pump breaks down in the middle of a 110-degree heat wave or refuses to work during one of Gilbert’s rare cold snaps, it’s time to call a professional. Fortunately, John’s Heating, Cooling, and Plumbing is just a quick phone call away. Our highly qualified HVAC technicians are here to diagnose and repair your heat pump at any time of day.

For Gilbert heat pump repair, call 480.649.1000 today.

Why Gilbert Homeowners Choose John’s Heating, Cooling, and Plumbing

With 56 years of providing quality heat pump repairs, we have become well known for our expertise, integrity, and genuine commitment to helping people. It started with our founder Chris John in 1970. Our tradition of doing honest work continues today under our owner Andrew John. Here are a few reasons people throughout Gilbert call us when their heat pump breaks down:

  • Truly local experts: We haven’t outgrown our roots here in Gilbert. We’re here to help our neighbors. The time we’ve spent here pays dividends for the quality of our work. Our HVAC technicians know exactly what the climate can do to local heat pumps and how to get them going again.
  • Highly qualified technicians: Each of our technicians is certified by NATE and the EPA. They also undergo rigorous background checks. We’ll never send someone to your home we don’t personally trust.
  • Focus on integrity: As we check and repair your heat pump, we’ll keep you informed. That includes knowing exactly how much everything will cost upfront. No hidden fees or nasty surprises!
  • Award-winning service: John’s has received numerous accolades over the years, including the Gilbert Chamber of Commerce’s Mid-Sized Business of the Year for several years running! We also have an A+ rating from the Better Business Bureau and countless glowing reviews.

Heat Pump Problems We Solve in Summer

Gilbert has some of the most brutal summers in the U.S. Not only does your heat pump have to keep your home cool through 110+ degree temperatures, but it also needs to withstand dust and UV exposure. As a result, we often fix the following heat pump problems during Gilbert’s summers:

  • Heat pump is running but not cooling: The reversing valve may be malfunctioning, but the problem could also be a bad capacitor or compressor. Refrigerant leaks also restrict cooling.
  • Heat pump is constantly running: Weaker cooling from refrigerant leaks or mechanical problems may result in longer runtimes. On Gilbert’s more extreme days, it might end up running nonstop.
  • Heat pump is freezing up: Accumulated dust and wear on condenser coils often result in restricted airflow. Even in the summer heat, that can result in the heat pump freezing up. This also results from refrigerant leaks.
  • Heat pump short cycling: If your system is clogged with dust, accumulated heat could trip safety switches, causing it to cycle on and off too rapidly. That’s referred to as short cycling, which puts extra wear on your heat pump.
  • Heat pump makes odd noises: Buzzing, rapid clicking, or humming might mean you have worn electrical components. Rattling and grinding noises indicate mechanical wear, such as a bad fan motor or compressor.

We Assist With Wintertime Heat Pump Breakdowns

Winters are mild in Gilbert. Even so, 40-degree temperatures can still be uncomfortable, and there is the occasional nighttime freeze. Your heat pump needs to be able to keep your home warm. After months of keeping summer heat at bay, some issues could arise in the winter months. Call John’s if you notice any of the following:

  • Heat pump is blowing cold air in heat mode: Dust can impede air flow. Refrigerant may be leaking. Or the coils could be dirty. Finding out why your heat pump is blowing at the wrong temperature is something best left to a professional HVAC company in Gilbert.
  • Heat pump won’t defrost: Freezing temperatures are rare in Gilbert, but when they do occur, they can highlight defrost problems in your heat pump. If your heat pump’s defrost cycle has issues, it won’t clear the ice properly. In fact, the choked up components may freeze up further.
  • Heat pump has airflow problems: Restricted airflow can force your heat pump to shut off from overheating. It can also lead to frost buildup, further exacerbating existing issues.

How Homes in Gilbert Impact Your Heat Pump

Your heat pump is just one part of your home’s comfort system. The layout, age, and features present in your home all have an effect on how effective your heat pump can be. Some of the factors we run into in Gilbert include:

  • Older homes: Older homes, like the ones you’d find around the Gilbert Heritage District or Circle G Ranches, often have undersized ducts and outdated wiring. Both of those can limit the effectiveness of a modern heat pump.
  • Duct condition: If your ducts are poorly laid out or significantly worn, they can limit your heat pump’s ability to distribute air throughout your house.
  • Insulation: Many homes in Gilbert are under-insulated, meaning they’ll lose heat in the winter and absorb heat in the summer. The end result is your heat pump has to do a bit more lifting to achieve optimal comfort levels.
  • Inefficient windows: South-facing windows catch more sun. If your home has large south-facing windows, your heat pump may struggle to get that side of your house cool enough in the summer. Poorly insulated windows can also put extra strain on your system.
  • Air leaks: Leaks through windows, doors, and the roof can all result in wasted energy. Your heat pump will have to run more frequently and for longer periods of time to compensate for lost air.
  • Home size and layout: Larger homes in places like Seville require larger heat pumps. If your system is too small, it will struggle to keep your whole home comfortable. The layout (vaulted ceilings, number of stories, room placements) can also affect how even your heating and cooling can be.
  • Additions and renovations: New additions may not have the appropriate ductwork in place, limiting your heat pump’s ability to heat and cool them. Insulation levels may also vary between old sections and new renovations.
  • Exterior features: Exterior features like overhangs or shade trees can help your heat pump operate more efficiently. They do this by limiting your home’s exposure to sunlight, potentially counteracting the effects of large windows.
A smiling John’s technician working on a heat pump in Gilbert

If your heat pump in Gilbert is struggling, it might be worthwhile to have us check on these aspects of your home. We can do that through our Peak Performance Home Evaluation. Call us today at 480.649.1000 to learn more.

Heat Pump Repair for Homes Throughout Gilbert

As the largest incorporated town in the nation, Gilbert has a lot of ground to cover. Fortunately, at John’s, we fix heat pumps in every one of Gilbert’s neighborhoods. Whether you live near the bustling San Tan Village, up near the Riparian Preserve, or down near Gilbert Regional Park, we’re here to help.

We have been serving this area for 56 years, so we’ve seen just about anything that can happen to local heat pumps. If your system is making an odd noise, blowing lukewarm air, or just won’t cycle on anymore, we have the tools and local experience it takes to get it running again. Any time you need to schedule heat pump repair in Gilbert, call John’s!

What We Check During a Heat Pump Repair

Heat pumps never quit without reason. That’s true even in the brutal heat of a Gilbert summer. There’s usually some central issue that results in failure to run properly. That’s why our heat pump repair technicians perform a thorough system analysis before prescribing a fix. In particular, we check the following:

John’s logo
  • The thermostat and controls
  • Airflow limitations, including the filter
  • Overall heating and cooling operation
  • Electrical components, including the capacitor and wiring
  • Refrigerant lines
  • Indoor and outdoor coils
  • The defrost system
  • The reversing valve
  • The compressor

By checking these areas, we’re able to pin down the root cause of your heat pump’s problems. That way, we won’t waste time and money performing the wrong repairs. If your heat pump has stopped working, call us today and we’ll take a look.

Our Heat Pump Repair Process

Heat pump repairs in Gilbert don’t have to be complex or stressful. We do all we can to make the process as easy as possible. When you call our office, we’ll follow these steps:

  1. Initial call: It all starts when you call 480.649.1000. We’ll listen to your concerns, ask clarifying questions, and schedule a heat pump technician to visit.
  2. System inspection: At the scheduled time, we’ll arrive and start with a system inspection. We check everything from the thermostat to the compressor to isolate the issue. The goal is to fix it properly, not simply patch up the symptoms.
  3. Recommended repairs and pricing: Once we know why your heat pump isn’t working, we’ll tell you what repairs it needs and how much those will cost. You’ll know the full cost upfront, so there won’t be any sudden surprises after the fact.
  4. Expert heat pump repair: With your approval, we’ll get to work fixing your heat pump. We keep most parts in stock in our trucks, so we can typically handle the repair that very day.
  5. Final system check: With the repairs complete, we’ll perform a few final tests to make sure your heat pump is ready for Gilbert’s climate. If there are any issues afterward, just give us a call and we’ll make it right.

Should You Repair or Replace Your Heat Pump?

In some cases, a repair might be expensive. This is most common with issues like a failed compressor, which can cost thousands of dollars to replace in Gilbert. In those situations, it might be better to replace your heat pump than repair it. This table shows whether repair or replacement is recommended:

When to Repair When to Replace
Your heat pump is younger than 10 years old Your heat pump is over 10 years old
Costs of repair are relatively low The cost of repairs are over half the price of the unit
This unit has rarely had issues until this point The heat pump has a long history of problems
The heat pump is well maintained The heat pump hasn’t been regularly serviced

In some cases, the question of whether to replace or repair your heat pump isn’t immediately clear. Our Gilbert HVAC technicians can help you determine which option makes the most sense for your heat pump. Just give us a call and schedule an appointment.

Schedule Heat Pump Repair in Gilbert

Has your heat pump stopped working? Is it struggling to cope with Gilbert’s summer heat? Our highly trained HVAC technicians can get it running again no sweat. With decades of experience and a commitment to effective service, we can tackle your heat pump woes with unequaled skill and quality tools. Our testimonials show the kind of work we do, so if you’re not sure about us, read a few.

It doesn’t matter what day it is or where you are in Gilbert. We can help!

Call us when you need emergency heat pump repair in Gilbert. Dial 480.649.1000 or schedule service online.

Frequently Asked Questions

How much does heat pump repair cost in Gilbert?

On average, heat pump repairs in Gilbert cost between $100 and $600. However, more complex repairs, such as compressor replacement, can cost $1,500 or more. We can give you an exact quote after checking on your heat pump.

Do heat pumps work well in Gilbert?

Heat pumps work particularly well in Gilbert. The main limiting factor with many heat pumps isn’t cooling. It’s heating. Given how mild the winters are here, heat pumps are more than equal to the task. Generally speaking, they’re an effective way to handle your home’s comfort year round.

What brands of heat pumps does John’s service?

John’s services all brands of heat pumps, including Rheem, Lennox, Bryant, Ruud, Trane, Carrier, and Goodman. With our decades of experience and extensive training, we’re able to handle even the most obscure heat pump models.

Why is my heat pump blowing cold air when the heat is on?

It could be your fan setting. If it’s “on” instead of on “auto,” it may blow even when the system isn’t actively heating. You might also have an issue with the reversing valve. It may be stuck in cooling mode, causing the system to function like an air conditioner when you need a heater.

Why is my heat pump not cooling my house?

Issues range from a bad compressor to iced condenser coils. Even something as simple as a clogged filter may prevent your heat pump from cooling properly. If you hear your heat pump running but it doesn’t cool your home, shut it off and call John’s to come take a look.

How long do heat pumps last in Gilbert?

Given the dust and high summer temperatures, heat pumps often last 8 to 12 years in Gilbert. You can usually maximize your system’s lifespan by changing the filters regularly and keeping up on routine heat pump maintenance.

Should I repair or replace an older heat pump?

Often, the answer is replace. Most components in old heat pumps will wear out after about 8-12 years. If your system is with that age range, it can be more cost effective to replace it once it starts having issues. Of course, it depends on your specific unit. We can help you make the decision of whether to replace your old heat pump in Gilbert.

Can a heat pump problem cause higher electric bills?

Yes. Heat pump issues often result from airflow restrictions, worn components, or refrigerant problems. Those all force the system to work harder to heat and cool your home. That means it will draw more energy to do its job, resulting in higher bills from SRP.

How quickly should I call for repair if my heat pump starts making noise?

You should call immediately. Odd noises like rattling, grinding, or buzzing indicate serious problems with your heat pump. Often, the sources of those sounds can cause additional damage. If your heat pump is making too much noise, the safest thing to do is shut the system off and call John’s that day.