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Our Guarantees

Whether You Need a AC Repair, Drain Cleaning or a New System
John’s Heating, Cooling, and Plumbing Guarantees Everything We Do

No Breakdown Guarantee:

After completing a Heating, AC, or Plumbing system inspection, tune-up, or drain cleaning (and any recommended repairs), your system will remain problem free for 6 months or we will come back and diagnose the problem during regular business hour for FREE!*

1-Year Done-Right Repair Guarantee:

We guarantee residential HVAC or Plumbing repairs completed by John’s Heating, Cooling, and Plumbing for a period of 1 year. If a repair or part fails during the guarantee period and you completed all recommended repairs at the time of service, we willcome back during regular business hours and address it for FREE.

If, at the time of the repair, you are, or become, a Peak Performance Maintenance member, we will extend coverage to a period of 2-years.**


INSTALLATION/REPLACEMENT GUARANTEES

Accurate Quote Guarantee

Home Protection Guarantee

Installed Right Guarantee

Money-Back Installation/Replacement Guarantee:

If for any reason you are not 100% Satisfied with the performance of your system or plumbing appliance purchased and installed by John’s Heating, Cooling, and Plumbing during the first year, we will remove it within 30 days of your request and we will promptly refund the entire amount of your investment.^


*Guarantee work performed after hours will incur additional charges. **Guarantee work performed after hours will incur additional costs - guarantee on refrigerant leaks covered for the location of the original repair. The guarantee does not apply to customer-supplied parts or material: refrigerant loss, drain hoses, failures due to lack of maintenance, compressors, variable speed motors, heat exchangers, filters, coils, obsolete parts, animal damage, or acts of God. For drain cleaning services, all drain lines must be structurally sound and in good working condition. ^In the event major electrical or sheetrock finishing is required, subcontractors may be recommended to complete that portion of the job. This will not occur without your knowledge and/or permission.