John’s Heating, Cooling, and Plumbing has been Mesa’s go-to HVAC Experts since 1970. During that time, we have serviced, maintained, and replaced hundreds of units and helped our community neighbors upgrade their systems with new, more energy-efficient ones. We’re the company you can trust. Browse our case studies below and call us today at 480.649.1000 to schedule a service call or installation estimate.
This customer contacted us expressing their need for an expert with extensive knowledge about airflow. They not only wanted a new heat pump, but also wanted to ensure that all the vents around the house were receiving the same amount of airflow with the new renovations. We were able to do a thorough inspection of the customer’s ductwork system to meet their needs and explain how the venting system would work with the changes. We were happy to install a 2 stage 3 ton package heat pump by Trane. We rotated the unit 90 degrees and added a transition and elbow to better optimize the system. We re-ran both high volts and low volts to fit the new unit placement and installed a new drain, stand, disconnect, whip and surge protector. Last, but not least, we installed a new Nexia thermostat. All supplies now have dampers for airflow adjustment. After performing a QCA start up and checklist, we ensured the heat pump was running within manufacturer specifications. These parts and compressor have a 10 year warranty. As with every job, we also provided an “Installed Right” Guarantee, along with our Money-Back Guarantee for the first year of its performance.
Our customer called us to come look at two AC units that were no longer cooling his home. Since the units were old and had kicked the bucket, our customer also wanted an estimate to replace them. We were happy to install two new Trane heat pumps to keep his house nice and cool. Both systems received a new full-size emergency drain pan, a condensate drain line safety switch into the primary drain line, a new supply and return plenum boxes with collars and dampers, new connections, and penetrations sealed. Our technician strapped up all ductwork to allow a more even airflow path. We completed start-ups for both systems and charged both systems to manufacturers' specifications. Both systems have a 10-year parts warranty, a 10-year compressor warranty, and a 2-year labor warranty. And of course, Johns Heating, Cooling, and Plumbing will cover the systems with their Money-Back Guarantee!
This customer called us to say that their A/C unit stopped blowing cold today, and that the system had shut off! We ran over to investigate, climbed onto the roof, and found out that their 30-year-old Mini-Split, Central AC Package Unit had finally kicked the bucket. RIP. We were glad to help out the customer by installing a new Goodman Heat Pump with a new stand for the unit. We installed a new electrical disconnect and ran a new electrical whip from the attic, through the roof, and to the new disconnect. We installed a surge protector into the disconnect as well, and made sure to seal all penetrations into the roof and connections to the unit. We installed a TY into the return ductwork, cut and installed a new return with a 14” flex, and installed a new Honeywell T6 thermostat. With a new Supply/Return Air Run, we lowered resistance in the ductwork to the unit, lowered noise levels, and increased airflow. This new system cools/heats faster, and provides even temperatures for our customer. Now the mourning period is over, and the celebration can begin! Like all of the systems we install, this system meets manufacturer installation requirements and has a manufacturer warranty - This system has a 10 year parts and 10 year compressor warranty. We also provide our “Installed Right” Guarantee and our Money-Back Guarantee for the first year of its performance.
Customer called us out because the temperature on the thermostat was rising. Upon arrival, we found cool air being pushed from vents although the temperature in the home was higher than the set point on the thermostat. Upon inspection of the heat pump system, we found that the dual capacitor was below tolerance on the compressor side. Although we also found other issues such as condenser fan motor having oil loss and bearing play. The insulation had also fallen off the interior of the blower panel, allowing insulation to be sucked up against blower housing! Due to the systems age, current condition, cost of repairs, lack of warranty, and overall reliability, we recommended a new system and a one-year Johns HVAC maintenance agreement. We were happy to install a 2 ton Trane heat pump. We put on new 12” collars, a new disconnect with a whip, and a new p trap. We made sure to properly seal all connections and did a complete startup and quality check. This system has a 10 years parts and 10 years compressor warranty.
Our customer had three different bids to install a new unit, and chose to trust John’s with the heat pump installation! We were happy to install a new vertical Trane Heat Pump. To ensure maximum efficiency we modified the ductwork to fit the new unit, modified the platform to allow the most airflow for the new air handler, secured the filter frame to the platform, and the air handler to the filter frame. Plus we sealed all connections and penetrations and we added an electrical disconnect for the air handler to allow easy high voltage shut-off and to maintain the builders’ code. We added a condensate drain line safety switch into the primary drain line, ran new thermostat wire, and installed a new Honeywell programmable thermostat. We installed a new condenser pad for the new condenser, removed the old concrete pad, and installed a new electrical disconnect and whip for the condenser. We also ensured the drain line was properly leveled and draining. Finally, we replaced a mass of cork tape covering the line set coming out of the wall with proper metal plating. This system is charged to manufacturer's specifications and has a 10 year parts warranty and a 10 year compressor warranty.
This customer called Johns for an estimate to repair or replace their old furnace unit. We went over their comfort concerns, their technology story, and pricing options. We found that the 17 SEER Variable Speed True Comfort Horizontal Gas Split System fit their needs and budget. We also installed a new full length emergency drain pan, a new supply and return plenum, and new collars with dampeners as well. We cut a new 20x20 return with a 14” flex and installed a Bluetooth Trane link system and new thermostat. Last but certainly not least, we made sure the customer’s new system was running properly and that the customer was satisfied. Like all of the systems we install, this system meets manufacturer installation requirements and has a manufacturer warranty - This system has a 10 year parts and 12 year compressor warranty. We also provide our “Installed Right” Guarantee and our Money-Back Guarantee for the first year of its performance.
We were called out to address a cooling issue. The customer’s system wasn’t keeping the room cool enough. We performed a thorough diagnosis and found many problems with their system, including cracked and exposed wiring, a burnt contactor, oil leaking from both indoor and outdoor motors and also the indoor coil. Due to the age of the system, lack of warranty/reliability, and the costs of repairs, the customer decided to replace the system. We were happy to install a new Trane 14 Seer Single Stage Package Heat Pump on the roof. We switched out the fuses to match the new unit, extended low volt wires, and ran a high volt whip to the new unit. We also installed a new thermostat and ran a QCA start-up and checklist. Like all of the systems we install, this system meets manufacturer installation requirements and has a manufacturer “Installed Right” Guarantee, along with our Money-Back Guarantee for the first year of its performance. All parts have a 1 year warranty, except for the compressor which has a 5 year warranty.
We were called to this customer’s home because their unit was constantly running and barely cooling. We installed a Trane 3-ton variable speed communicating heat pump. A new trapeze and pan, insulated plenums with dampers, new p trap with safety switch and new trane thermostat were all included. New disconnect with whip and surge protector. Added a damper to get more air to the front room and ran a new thermostat wire. Complete start up and QCA was achieved. Our customer is very pleased with this unit. Of course, this heat pump includes a 10 years parts, 10 years compressor, and 2 years labor warranties.
We recently installed 2,3-ton Daikin Fit side discharge variable speed heat pumps. Included are a new full-size pan, new insulated plenums, new P traps with safety switches, new disconnects with whips, and moved over the surge protectors. New Daikin one thermostats. Capped the gas lines and switched out the breakers to 2 pole 240 15 amp breakers. Complete start-up and QCA was achieved. Our customer is happy with their new systems. Both Daikins are covered by the 10-years parts, 12-years compressor, and 2-years labor warranties.
John's installed a Trane air conditioning system and furnace. New full-size pan. We cleared drains and installed a new safety switch, new insulated plenums with dampers, new gas shut-off valve and whip, new flu vent, and a new 824 thermostat were also installed. Sealed all connections. New disconnect with whip and surge protector, new condenser pad and hard start kit. Cut in new 12” return. Complete start-up and QCA achieved. Happy to help these customers stay cool this summer! This install includes 10 years parts, 10 years compressor, 20 years heat exchanger, and 2 years labor warranties as well as John's installation and replacement guarantees.
After their old heat pump failed, John’s was called out for an estimate on a new system. We installed a new, 3.5-ton, Goodman package heat pump. We installed a new return drop box, cut in a new 20x14 return in the master bedroom, and enlarged the existing return. The unit was installed with a new elbow, stand, disconnect, whip, and surge protector. We sealed all ductwork at the unit and painted the elbow and bird stop. The unit did not turn on at the start and found the breaker to be bad. We replaced it with the correct size. The unit now works properly. We did a complete start-up and QCA. Of course, this system is covered with a 10-year parts, 10-year compressor, and 2-year labor warranty.
Customer called because his AC unit was being noisy and wondered if it would be better to repair or replace his older unit. The morning of the service call, his AC quit working! It was determined that a Trane split system, two stage compressor with a WIFI thermostat would be the best option. Furnace was installed in attic while A/C compressor was installed outside the home. Of course, installation was covered and our customer by John’s guarantees: our Money Back, Installed Right, Accurate Quote, and Home Protection Guarantee. Another happy and cool customer ready for the Arizona heat!
A John’s customer inquired about replacement for two HVAC systems in their residence. We installed a 5 and 3 ton Trane split attic systems. Both systems were installed with new supply and return boxes. Both condensers were moved around the corner to the side of the house, laid down new condenser pads, and extended electrical high and low volts. A complete start up and QCA were performed. Super satisfied that this customer will be enjoying quality heating and cooling for years to come! These systems are each covered by a 10-year parts, 10-year compressor, 20-year heat exchanger, and 2-year labor warranties.
A customer called and wanted an estimate to replace the two 20-year-old HVAC systems that were in his home. We installed a 5-ton furnace in a closet inside the home and a 3-ton furnace in the garage. Installed surge protectors. We then installed new Nexia communicating thermostats. Charged the systems to the manufacturer's specs and both systems were running properly. This customer will enjoy fantastic heating and cooling for years to come. Both units have warranties of: 10-year parts warranty, 12-year Compressor warranty, 20-year heat exchanger warranty, and 2-year labor warranty.
A Peak Performance Club member called because their gas furnace was not working correctly. It was the first time they turned on their heating system for the season, and it made a loud noise and would only blow cold air, so they called John’s Heating and Cooling for a furnace repair. After completing a full diagnostic, the technicians determined that the system was low on refrigerant due to the indoor coil leaking refrigerant, which also damaged the indoor coil. Due to the cost of the repairs and the overall reliability of the system, a replacement was recommended. Johns Heating and Cooling replaced the system with a new 3.0 ton package Trane 14 Seer Single Stage Package Heat Pump system on the roof. For improved comfort, safety, and peace of mind, a surge protector and programmable thermostat were also installed. The technicians did a complete QCA start up and checklist and the new system is backed by a 10 year parts, 10 year Compressor, and 2 year labor warranty on top of all of John’s Installation & Replacement Guarantees.
John’s technicians were called out for routine system maintenance and performed a 21-point deluxe inspection on a 1998 Goodman split heat pump in Mesa. During this maintenance visit, they found that the system struggled to run at peak performance due to its age, as both the outdoor fan motor and indoor fan motor were showing major indications of bearing play and oil leakage. At this time, it was recommended to the homeowner to consider replacing the air conditioner instead of investing more money into an old system that was out of warranty, and that they could save money on replacing before 2023 when price and efficiency ratings would be increasing. They decided to think about it, and ultimately scheduled a free consultation later that month. The customer did decide to take advantage of a great promotion that was running, so John’s Heating and Cooling installed a 3.5-ton Trane Heat Pump and a Honeywell Programmable Thermostat. The new system is backed by 10-year parts, 10-year Compressor, and 2-year labor warranty on top of all of John’s Installation & Replacement Guarantees.
During a routine Peak Performance Club maintenance visit for a customer who had 2 units of differing age, the technicians noted that the older system had a bad outdoor fan motor, a very burnt and pitted contactor, high start amps, and dirty, indoor coil. Due to the cost of repairs, the age of the system, and the overall reliability, they recommend updating the older system to better match the efficiency of the newer system, which would both provide more optimal comfort and reduce utility costs. The technicians at Johns replaced the older unit and installed a 2.5 ton Payne package heat pump. Included were a new 16” flex for the return and supply, a new disconnect with whip and surge protector, and a new p trap and drain line.
The technicians at John’s were scheduled to perform a 21-point maintenance inspection on a package unit in Mesa. During this time, the techs chemically washed the outdoor coil and discovered the fan motor leaking oil, the contactor burnt and high start amps. Due to the age of the system and the cost of repairs, it was recommended to consider a heat pump replacement, so they set up a free new system consultation to learn more about their replacement options. John’s Heating and Cooling installed a new 2-stage 3-ton Trane package system on the roof. The new system is backed by a 10-year parts, 10-year Compressor and 2-year labor warranty on top of all of John’s Installation & Replacement Guarantees.